Responsible Gaming

Legiano Casino is committed to promoting a safer and more informed gambling environment. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or escape personal difficulties. Before playing, understand the risks, set clear limits and only gamble with money you can afford to lose. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, take action early and seek support.

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Our responsible gaming approach

Responsible gaming means making informed choices about whether, when and how you gamble. It includes understanding that casino games are based on chance, recognising that outcomes cannot be predicted or controlled, and accepting that losses are part of gambling. No strategy can guarantee a win, and previous results do not determine what will happen next. A winning result does not mean that another win is due, while a losing streak does not make a win more likely.

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Legiano Casino provides general information and account features intended to help players manage their gambling. These tools are not a substitute for personal judgement, financial advice or professional support. You remain responsible for making decisions that are suitable for your circumstances and for complying with the applicable laws, age requirements and account terms.

Gambling is not suitable for everyone. Only adults who meet the applicable legal and account requirements should use gambling services. Do not gamble on behalf of another person, allow another person to use your account, or encourage anyone who is underage or vulnerable to gamble. Protect your login information and tell support if you believe someone else has accessed your account.

Gamble for entertainment

Decide in advance how much time and money you are comfortable spending.
Treat any money spent as an entertainment cost, not an investment.
Expect to lose the amount you set aside and never gamble with essential funds.
Keep gambling separate from household bills, rent, loan repayments and savings.
Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to recover from a difficult event.
Take regular breaks and do not continue simply because you have been playing for a long time.
Do not chase losses by increasing your stakes or playing for longer than planned.

Setting limits and using account controls

A practical way to manage gambling is to set limits before you start. Consider the amount of disposable income available after essential expenses and decide what portion, if any, you are willing to spend on gambling. A limit should be realistic, respected and reviewed only when you are calm and not actively trying to recover a loss.

Depending on the services and features available to you, account controls may include deposit limits, spending limits, time reminders, reality checks, temporary breaks or self-exclusion. Availability, operation and any applicable waiting periods may depend on the service, your location and the relevant terms. Contact support through the available account channels if you need help understanding or applying a control.

Helpful steps before playing

Set a maximum amount for the session and do not add more funds when that amount is reached.
Set a maximum playing time and stop when the time ends, even if the session has been positive or negative.
Choose limits that allow you to continue meeting normal financial responsibilities.
Keep a record of deposits, withdrawals, wins and losses so you have an accurate view of your activity.
Read the relevant account information and terms before using a gambling product.
Use a break or self-exclusion option if you feel that limits are becoming difficult to follow.
Ask a trusted person to support you with your plan if you find it difficult to manage gambling alone.

A limit is most effective when you do not try to work around it. Opening additional accounts, using another person’s account, borrowing money or moving between platforms to avoid a restriction can increase harm. If you believe you are gambling more than intended, stop playing and contact support as soon as possible.

Taking a break or self-excluding

A temporary break can provide time away from gambling and help you reassess your habits. Self-exclusion is a stronger measure that prevents or restricts access for a chosen period or in accordance with the applicable process. If you request self-exclusion, do not create another account, use another person’s account or seek ways to bypass the restriction. Support may be able to explain the available options and the steps required to make a request.

Recognising signs of gambling harm

Gambling harm can develop gradually. Some people may not notice a problem until gambling has affected their money, relationships, work or health. You do not need to meet a particular definition of harm before taking a break or asking for help. If something feels difficult to control, treat that as a reason to act.

Possible warning signs

Spending more money or time gambling than you planned.
Trying to win back losses by increasing stakes or continuing to play.
Gambling with money needed for food, housing, bills, transport or other essentials.
Borrowing money, selling possessions or using credit to fund gambling.
Keeping gambling secret from family, friends or people who manage shared finances.
Feeling anxious, irritable, restless, guilty or low when not gambling.
Thinking about gambling frequently or finding it hard to concentrate on other activities.
Missing work, study, family commitments or sleep because of gambling.
Arguing with people close to you about gambling or its financial effects.
Gambling to cope with stress, loneliness, sadness, boredom or other difficult feelings.
Attempting to stop or cut back but returning to gambling soon afterwards.
Believing that a win is necessary to resolve financial or personal problems.

One or more of these signs can indicate that additional support would be useful. Do not wait for losses to become serious. Stop gambling, use available account controls and speak with a trusted person or a qualified support professional. Early action can make it easier to regain control.

Common thinking traps

Gambling can encourage mistaken beliefs about chance. For example, a player may think that a game is due to produce a particular result, that a near miss means a win is close, or that a personal system can overcome the house advantage. These beliefs can lead to longer sessions and larger losses. Remember that each result is uncertain and that gambling products are designed to involve risk. Set decisions before playing rather than changing them in response to wins or losses.

Getting help and protecting your wellbeing

If gambling is affecting you, talk to someone you trust. This may be a partner, family member, friend, doctor, counsellor, financial counsellor or other qualified professional. A support service can help you understand your gambling, plan practical changes and address related financial, emotional or relationship concerns. You do not have to manage the situation by yourself.

For Australian players, confidential gambling support may be available through national, state or territory services, community organisations and health professionals. Search for a recognised Australian gambling-help service in your area or speak with your GP or local health service. Information about available services can change, so use a current, trusted source when looking for assistance.

If you are experiencing severe distress, feel unsafe or believe you may harm yourself or another person, stop gambling and seek urgent help from local emergency services or a crisis support service. If money, debt or legal concerns are involved, consider speaking with a qualified financial counsellor before borrowing or making further gambling deposits.

Support from Legiano Casino

You can contact Legiano Casino support through the available channels on the website to ask about account restrictions, breaks, self-exclusion or other safer gambling features. Support may explain the process and record your request in line with the applicable terms and privacy requirements. If you ask for help, provide clear information about the restriction you need and follow the instructions given.

Support cannot guarantee gambling outcomes, recover losses or provide financial advice. Our team may also need to follow account verification, security and legal procedures. If you have concerns about an account, stop using it while the matter is reviewed and do not create or use another account to continue gambling.

Making a personal responsible gaming plan

A written plan can help turn good intentions into clear actions. Before using a gambling service, decide what you will do if you reach your spending or time limit, experience a strong urge to chase losses, or notice that gambling is affecting your life. Share the plan with someone you trust and review it regularly.

My gambling budget is separate from money needed for essentials and commitments.
My maximum session time is decided before I begin.
When I reach my limit, I will stop, leave the service and do something unrelated to gambling.
I will not borrow money, use credit or sell possessions to gamble.
I will not chase losses or increase my budget because of a previous result.
If I feel distressed, intoxicated or unable to follow my plan, I will not gamble.
If I cannot follow my plan, I will use a break or self-exclusion option and seek support.
I will review my gambling activity honestly and discuss concerns with a trusted person.

Responsible gaming is an ongoing process, not a single decision. Checking your activity, keeping limits in place and asking for assistance when needed can help you maintain control. If gambling no longer feels like entertainment, the safest choice is to stop and seek support. Legiano Casino encourages every player to make informed choices and to prioritise their financial and personal wellbeing.