Privacy Policy

This Privacy Policy explains how Legiano Casino may collect, use, store and protect information when you visit the website, create an account, use our services or contact support. It also explains your privacy choices and how to request access, correction or deletion of your personal information.

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About this Privacy Policy

Legiano Casino respects the privacy of players and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, customer support interactions and other related gambling services. It should be read together with the website’s other terms and conditions, including any rules that apply to account use, payments and responsible gambling.

Page contents

By using the website or providing information to us, you acknowledge that your information may be handled as described in this policy. Some information is needed to provide the services you request. Other information may be optional, such as certain marketing preferences. Where consent is the basis for handling information, you may withdraw that consent as explained below. Withdrawing consent does not affect processing that is permitted or required on another basis.

This policy is intended for players in Australia and is written in general terms. The information collected and the way it is used may depend on the services you use, the choices you make and the information required to meet applicable obligations. If you do not provide information that is necessary for account management, verification or payment processing, some features may not be available.

Information we may collect

A casino website typically handles several categories of information. The information may be provided directly by you, created when you use the website, or received from service providers involved in verification, payments, security and technical operations. The types of information may include:

Account details, such as your name, date of birth, contact details, login information, account preferences and communications with support.
Verification information, including identity documents, proof of details and other information needed to check your identity, eligibility and account security.
Payment and transaction records, such as deposits, withdrawals, payment method details, transaction amounts, account balances, play activity and related records. Full payment card details may be handled by the relevant payment provider rather than stored directly by the website.
Device and technical information, including IP address, browser type, operating system, device identifiers, language settings, general location information and details about how you interact with the website.
Cookie and similar technology data, including information about sessions, preferences, website performance, security events and marketing choices.
Information you provide when you contact support, make a request, report a problem, provide feedback or communicate with us through available channels.

We may also create information from the data we hold, such as account status, risk indicators, security alerts, preferences and records of responsible gambling interactions. We aim to collect information that is relevant to operating the services and meeting our obligations. You should ensure that information supplied to us is accurate and kept up to date.

How we use information

Personal information may be used for the following general purposes:

Creating, maintaining and administering your player account.
Processing deposits, withdrawals and other account transactions.
Verifying identity, age, eligibility and account information.
Detecting and preventing fraud, money laundering, unauthorised access, collusion, abuse and other suspicious or unlawful activity.
Providing customer support, responding to questions and resolving complaints or technical issues.
Operating, maintaining, testing and improving the website, games and related services.
Personalising features, remembering preferences and understanding general website use.
Sending service messages, account notices, security alerts and other communications needed to administer your account.
Sending marketing communications where permitted and where you have provided the required permission or have not otherwise opted out.
Meeting legal, regulatory, tax, accounting, security and record-keeping obligations, and responding to lawful requests.

Information may be used to make or support decisions about account security, verification, payment processing and access to services. These checks are intended to protect players, the website and payment systems. Where appropriate, we may ask for additional information or documents before completing an account request or transaction.

We may share relevant information with trusted providers that help operate the website, including identity verification services, payment providers, technology providers, customer support services, fraud prevention providers, hosting providers and professional advisers. These providers are expected to handle information only for appropriate service purposes and to apply suitable confidentiality and security measures. Information may also be disclosed where necessary to protect rights, prevent harm, investigate suspected wrongdoing or meet a legal obligation.

Cookies, security and storage

Cookies and similar technologies

The website may use cookies and similar technologies to keep you signed in, remember settings, support security, understand website performance and improve the user experience. Some cookies are necessary for core functions, while others may help with analytics, preferences or marketing. The information collected through these technologies may be linked with account or device information where appropriate.

You can manage or delete cookies through your browser settings. Blocking or removing some cookies may affect how the website works, including account features, preferences or security functions. Your browser may also provide controls for notifications, tracking preferences and stored website data.

Security and storage

We use reasonable administrative, technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure transmission and restrictions on who can view information. No website, device or transmission method can be guaranteed to be completely secure, so you should use a strong password, keep login details private and contact support promptly if you suspect unauthorised account activity.

Information may be handled by service providers that support the website and may be stored or accessed in locations appropriate to the services being provided. We take reasonable steps to ensure that information is handled with suitable protections. Some records must be kept for a period required by law even after an account is closed. The length of time depends on the type of record and the obligation that applies. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of.

Your privacy rights and requests

Depending on the circumstances and applicable requirements, you may have rights in relation to the personal information we hold about you. These rights may include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that is no longer needed, and withdrawing consent to marketing communications.

How to exercise your rights

To make a privacy request, contact support@legianocasino.wtf. Please clearly explain what you are requesting and include enough information for us to identify your account and understand the request. We may need to verify your identity before providing information, changing account details or completing another privacy request. This helps protect your account from unauthorised requests.

Access: ask for confirmation about whether we hold personal information about you and request a copy or an explanation of the information that can be provided.
Correction: tell us which information is inaccurate, incomplete or out of date and provide the correct details where appropriate.
Deletion: ask us to delete personal information that is no longer needed or that we are not required to retain. Some information may need to remain available for legal, security, dispute, transaction or record-keeping purposes.
Marketing consent: withdraw consent to marketing by contacting support@legianocasino.wtf or using an unsubscribe option included in a marketing message. Service and account communications may still be sent when they are necessary to operate or secure your account.

We will consider requests fairly and respond within a reasonable time. The outcome may depend on the nature of the request, the information involved and any legal or security requirements that apply. If a request cannot be completed in full, we will provide a general explanation where appropriate. You may also contact us if you have a concern about how your information has been handled.

Updates and contact

We may update this Privacy Policy from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website. You should review this page periodically, particularly before providing new information or using a new feature. Where a change is significant, we may provide an additional notice through the website or another suitable communication channel.

If you have a question about this policy, want to exercise your access, correction or deletion rights, or want to withdraw consent to marketing, contact support@legianocasino.wtf. Please do not send payment card numbers, passwords or other unnecessary sensitive information in an initial message. We will advise if further information is needed to verify your request or resolve your enquiry.

This policy does not remove any privacy rights or protections that may apply to you. It describes the general approach used when handling information connected with Legiano Casino and should be considered alongside any notices shown when information is collected.